Betriot Casino
EN Enter Join Now
Answers within minutes

Betriot Casino contact for fast support

Reach Betriot Casino support any day of the week, around the clock, and expect a human reply in minutes rather than hours.

Contact support All Games
Rated 4.7 by 15,889 verified players 4.7 / 5 · 15,889
Three

Need to speak to someone today?

View All

Start on the chat window

Fastest human reply, usually within two minutes.

Open chat

Is e-mail better for this?

Best for detail, replies within 6 hours.

Write to us

Call when you need to talk

Talk it through, answered in about 5 minutes.

Call support
You are in Australia

Set up support for Australia

Everything here settles how support works from your own time zone and language.

Detail
Value
Australian phone
+61 2 4711 6077
Support time zone
AEST
Languages
English, German, Finnish, Norwegian
Regulator
Malta Gaming Authority, MGA/B2C/242/2019
Gambling help
Gambling Help Online, Lifeline Australia, National Self-Exclusion Register
E-mail
Getting It Fixed
1

Put the details in writing

Write down what happened, when it happened and the amount involved, then send it to [email protected]. You get a reference so the case is not lost in a queue.

2

The reasoning behind the decision

A reply comes back with the reasoning behind the decision, and you can answer it if something was missed. Keeping to that exchange makes the next step easier.

3

Betriot Casino Ltd. answers first

Betriot Casino Ltd. answers fully before any escalation, and if the outcome still does not fit, the Malta Gaming Authority takes the file next.

Betriot Casino inboxes

The wrong queue costs you time; the right one saves it

This helps when a single question could go to several teams and you want it read once.

Department
E-mail
General support and questions
Document verification and KYC
Deposits and withdrawals
Complaints
Personal data and privacy
Business and partnerships
Answered Sooner
1

Your registered email address

2

The exact time of the issue

3

Transaction reference or receipt

4

Screenshot of the screen involved

5

The bonus or game name

Company Facts

Behind the games, a named and licensed company

Useful when you want to know who is accountable before sending money.

Item
Detail
Legal name
Betriot Casino Ltd.
Company number
C-45185 (Malta)
Address
Level 4, Portomaso, St Julian's
Regulator
Malta Gaming Authority
Licence number
MGA/B2C/242/2019
Support email
Skip the queue

What you gain before you write to a desk

MGA Licensed Dual-Audited Fair 11-Min Withdrawals
01Can I take this over their heads?+
Reply to the same thread and say plainly that the outcome missed the mark, so the desk can escalate it. Written complaints reach [email protected] and get reviewed above the first responder. Unresolved after that, the Malta Gaming Authority takes it further.
02Can I ask them to send me my data?+
Send the request from your registered email to [email protected] and you will get a copy of what is held on file. Deletion follows the same route, though records tied to licensing duties must stay for their set period. Both requests are handled under Malta rules, not local shortcuts.
03Why is English the only choice on chat?+
English, German, Finnish and Norwegian are the four languages the desks work in. Writing in English keeps the Australia line the quickest route, since that is the default on the Sydney number. Other languages are handled by email rather than by chat.
04How long has the MGA licence been running?+
Betriot Casino Ltd. operates under Malta Gaming Authority licence MGA/B2C/242/2019, granted in 2019 and kept in force since. The licence number sits in the footer, so you can check the register yourself. A complaint that stalls here can be lodged with that regulator.
05Do I need to give a reason for closing?+
Say so in live chat or email [email protected] and the account is closed, with any balance settled through the usual payment route. Self-exclusion can also be arranged for a set period instead. Closure is permanent, so removing limits is not an option afterwards.
Betriot Casino Hours

Knowing how long a reply takes

No guessing whether anyone is awake, because every hour here is covered.

Channel
Answer
Chat hours
24/7 support available
Chat first reply
About two minutes
E-mail address
E-mail reply
Within six hours
Phone number
+61 2 4711 6077
Phone waiting time
Roughly five minutes
Time zone
AEST